Shop policies

Email info@buttermilkkitchen.com directly for any shop inquiries and questions about shipping. Please contact us if you experience any problems with your order!

ORDER PROCESSING - Please allow up to 5-7 business days for order processing. Orders are shipped weekly, on Fridays. You will receive a notification when your order ships with tracking information. Thanks! For more details, see individual item listings.

PACKAGING - Products are packaged neatly in an envelope mailer or sturdy box. All items are placed in recycled crinkle paper or in bubble wrap to prevent damage in the mail.

GIFT ORDERS - Buying something for a friend? Write a gift message in the ‘Add A Message’ box before checkout, and we will include a hand-written gift note in your order! The gift message will be placed inside an envelope. Don't forget to write who the gift is "To" and "From."